Lifetime Warranty

All Road Armor products are warranted to the original purchaser at the time of purchase and for the lifetime of the product after the purchase date against any structural defects. We warrant to you, the original purchaser, that our products and all parts and components are free of defects in material or workmanship. The word "defects" as used in this warranty is defined as any imperfections which impair the use of the product for which it was intended. Our warranty is expressly limited to the replacement or repair of such products and components, and Road Armor will have a reasonable amount of time to remedy said defect. This warranty applies under conditions of normal and proper use. The warranty does not cover defects caused by improper assembly or disassembly defects occurring after purchase due to intentional damage, product modifications, and exposure to the elements, misuse, abuse or negligence and labor or assembly costs. Road Armor will warranty the powder coating for a period of 90 days from the ship date. After the 90 day period Road Armor will not warranty the finish of our products due to exposure of natural elements, and normal wear-and-tear.

All implied warranties, including the warranty of merchantability shall not extend beyond the duration of the written warranty stated above. This warranty is non-transferable. Road Armor's liability is expressly limited to the costs of material for repair or replacement of defective goods and in no event will Road Armor be liable for incidental or consequential damages resulting from use/miss-use of the product.

Any claims made under this warranty must be accompanied by the original damaged product, and written description of the damage and how it happened, and a copy of the original invoice at the time of purchase. The customer is responsible for all shipping charges in warranty claims. Once the warranty claim is approved Road Armor will fix or replace the product at no additional charge.

Terms and Conditions of Sale

All standard orders require payment in full at the time of order unless arranged otherwise with sales crew. Payments may be made by VISA / MasterCard / American Express. Thirty Percent (30%) of the order is non-refundable. Products ship standard truck freight. All lead-times quoted at the time purchase are subject to change without prior notice after the sales transaction has taken place.

Any custom work i.e. (Logo deletion, etc.) requires an up-front 100% payment. Custom orders are non-refundable.

All Orders purchased under a sales promotion will have the following sales terms and agreements applied:

• Any cancellation prior to shipment will have a 50% cancellation fee of the full retail price of the product.

Terms of Receiving the Product:

Before you sign for the shipment, inspect all cartons for visible damage and note it on the bill of lading. Even if no exterior damage is visible, open all packages immediately and inspect for damage or shortages. We cannot be held liable for any shipping related damage after you have signed for the shipment. If you find that damage was done, immediately note it on the BOL and notify the delivery person for the freight company to start a claim and request an inspection. They will pick up and return the product to us for replacement. You must repackage all the items the way you received them with all packing and crating materials in place.

If there was a problem with the configuration of the product versus what was ordered do not sign for the product at all. Contact us immediately. If you sign for the bumper you have 48 hours to contact us so that we may schedule a pickup in order to ship the bumper back to rectify any problems.

Return Policy

If for any reason you are not satisfied with your purchase. You may schedule to return it within 7 days of when you received the product. Simply notify us by phone. We will then issue a Return Material Authorization Number. If the items are returned in perfect resalable condition, actual shipping charges paid by Road Armor will be deducted from the purchase price, unless the return is due to our error. After 15 days ALL SALES ARE FINAL. The following terms must be met by you.

• The Return must be scheduled with us within 7 days of your original receipt of the order.
• The products must be returned in new, resalable condition.
• You must include all packaging materials.
• Packaging materials must not be torn or damaged.
• You must pay any return shipping expense.

Display the RMA # prominently on the outside of the unit to avoid delays to your refund. Upon receipt of the returned merchandise and in good order in accordance with the above and within 7 days of original delivery. Road Armor then has 14 business days to inspect the unit after delivery at which time we will issue credit to your charge account if all of the above are met.

A restocking fee of $100 will apply to all returns; multiple unit orders will have a restocking fee of $55.00 per additional unit returned.

Refund Policy

Will be processed no later then 21 days from the date of request of cancellation from customer; they will be paid no later then 30 days from the date of being processed. All refunds will be by company check.

At Road Armor we are driven to consistently build the highest quality products, to push the envelope to develop the most advanced designs, to produce products that are flawless in fit and finish, to provide our customers with ease of installation, and to constantly promote outstanding customer service.

When you drive your truck, you're showing pride for the model truck you own. That's why we develop our products to compliment the unique style of each truck model. Our new generation Stealth product line is the latest in advanced concept design and again sets the standard for others to follow.

Road Armor Headquarters

Phone: 877-294-2726

info@roadarmor.com

Sales

sales@roadarmor.com

Warranty

warranty@roadarmor.com

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